You Can Save Lives in the Outback

Will you join a group of caring Queenslanders and provide critical healthcare to the outback?

A monthly gift connects people in remote areas with ongoing medical aid, emergency services, and other vital healthcare services.

The impact you’ll make

Get to know the RFDS

Make a donation today

The impact you’ll make

Get to know the RFDS

Make a donation today

Every two minutes, someone needs the Royal Flying Doctor Service

Compassionate people like you can help us provide care to outback communities. Will you help us save lives?

Important notice: If you experience any issues when making a donation, please wait 15 minutes and try again. Our website has some planned maintenance scheduled between 5-8pm today. We apologise for the inconvenience and thank you for your patience.

Gifts of $2 or above are tax-deductible.

The Royal Flying Doctor Service travels far and wide to offer 24/7 aeromedical retrieval. But to create better health outcomes for all Australians, we’ve gone even further.

Today, more than 50% of our daily operations are dedicated to extensive primary healthcare services, including dental, mental health and healthcare education.

387,300 Australians are assisted by the RFDS every year through clinics, aeromedical transports and telehealth consultations.

65 primary health care clinics delivered every day, providing medical care, immunisations, health education, mental health and dental health care services.

2,370 medical chests located across rural and remote Australia, supported by 24/7 telehealth services and emergency evacuations.

Flying Doctor Flight Nurse with Patient in an RFDS Aircraft

RFDS pilot, doctor, and nurse in front of aircraft, ready for a life-saving mission

The Impact You’ll Make

Together, we’ll save precious lives. From ensuring the safe delivery of premature babies in remote areas, to helping beloved parents survive heart attacks and return home to their families. You’ll help us be a mate to graziers doing it tough, and provide dental care for people, who without the RFDS, would have no other option.

You’ll be part of a team that will ensure children battling cancer get to the best hospitals in the country, and together we will put patients’ minds at ease with the knowledge that our nurses and doctors are on their way to care for them and take them to safety.

By supporting the RFDS, you’re caring for the well-being of people in the bush, regardless of their situation, reflecting the very essence of what it means to be Australian.

Your compassion means that we can be there 24/7 for the 80,000 Queenslanders every year who need a hand.

Aeromedical Retrieval

“In 2013 I was rushed by the RFDS from Rockhampton to Brisbane and had two stents inserted in my heart arteries which saved my life. I celebrated my 90th birthday in April.“Anonymous

Primary Health Care

“We are a community made up of young children, both preschool age and school age, young adults and mature residents, so knowing we have the RFDS available through primary health care clinics is very reassuring to us.” Eulo resident, Nan Pike

Telehealth & Medical Chests

“The medical chest is so much more than a box in someone’s kitchen – it is a privilege to have access to these medicines and an incredible service offered by the RFDS.”RFDS Medical Chest Service Lead,
Elizabeth Doran

Oral Health

“My partner and I have worked on cattle stations in remote Australia, and you have got young fellows whose teeth have rotted and half fallen out from poor dental hygiene and they are going to the Flying Doctor dental van. They return, and they have the whitest, shiniest teeth you could ever see, and you cannot wipe the smile off their face.Tambo resident, Rachel

Health Promotion

“Field Days are designed to inform, discuss and create awareness of particular health issues and offer opportunities for people to access these services.”RFDS Primary Health Care Nurse,
Leanna Murray

Mental Health

“I am forever grateful to the incredible mental health team and cannot thank them enough for the tremendous efforts they put in to help pull me from the dark place I was in and continue to keep me afloat.” “The RFDS mental health service has saved my life.”Anonymous

You and the RFDS

Queenslanders have trusted the RFDS for over 95 years to deliver emergency aeromedical retrieval, essential primary and preventative healthcare to remote, rural and regional areas.

Who are the Royal Flying Doctor Service?

The RFDS is a national, charitable, health organisation delivering primary healthcare and 24-hour emergency services for those that live in rural and remote Australia.

Servicing the outback communities in Australia for over 95 years, the RFDS delivers healthcare where mainstream health services are not available, using the latest in aviation, medical and communications technology and a broad-reaching ground-service fleet.

Can you tell me more about RFDS?

The Royal Flying Doctor Service of Australia (RFDS) was established in 1928 by the Reverend John Flynn, with the intent of providing a “mantle of safety” for the people in the bush.

In the 95 years since its beginnings, the RFDS has evolved into a 24-hour, 7 days a week health service to enable people in rural and remote Australia, and who are beyond regular medical infrastructure, to access medical care in metropolitan-based tertiary hospitals.

Because of John Flynn’s vision and passion for innovation, we have seen the hospital emergency room, dentist’s chair and pharmacy become available to those living in the outback. And it’s because of the people of Australia that the service remains free and accessible to anyone who needs us.

Our promise to Queensland is simple: To provide the finest care to the furthest corner.

Our promise to you is that we are dedicated to treating you with the gratitude and respect your support deserves.

We will:
• Keep you updated on the life-saving care your support makes possible.
• Give you a choice on how and when you would like us to communicate with you and respect your wishes at all times. You can let us know by phoning 07 3852 7515 or emailing [email protected]
• Always keep your personal details safe in accordance with our Privacy Policy (visit: rfds.co/privacy).
• Respond to your feedback and promptly answer your questions.
• Ensure your donation is used in the most effective way possible to provide world-leading and life-saving healthcare.

What is your ABN # and Charity Status?

Our ABN # is 80 009 663 478 and our registered business name is Royal Flying Doctor Service (Queensland Section).

The RFDS is a registered charity, operating under the Australian Charities and Not-for-profits Commission.

We are also members of the Fundraising Institute Australia (FIA), Australia’s peak body for fundraisers and organisations representing professional Australian fundraising.

In 2023, the RFDS was awarded Australia’s Most Reputable Charity by Reptrak and Australia’s Most Trusted Charity by Reader’s Digest

How will you use my donation?

Because you care, we can save lives in rural and remote areas.

You’re helping to transform our aircraft into intensive care units in the sky, fully equipped to transfer even the most critically ill patients to life-saving care.

By caring so much about people in the outback, you’re helping to deliver fly-in, fly-out primary health care clinics and mental health support in rural communities. You’re helping to purchase vital life-saving equipment like ventilators, defibrillators and infusion pumps which are used onboard every day.

Not only that, but you’ll be the reason we can transport people to urgent hospital care – babies fighting for their lives, young station hands dealing with horrific machinery accidents or grandparents suffering from acute heart failure.

Without compassionate people like you, where would we be?

How do I update my details?

Please call or email our Supporter Care team to update your personal details anytime. Just email [email protected], or call 07 3852 7515.

I’d like to update my payment details, where can I do this?

Please call our Supporter Care team 07 3852 7515.

How do I control how often you contact me?

We would love to keep you updated on how your donation is helping save lives, but you are in control of how often we get in touch with you. Just email [email protected], or call 07 3852 7515 and let us know how and when you’d like to hear from us.

What is a monthly donation?

A monthly donation is the most effective way to support the Flying Doctor. The benefit of giving monthly means that you will save time by donating regularly and your gift will help us plan, develop and deliver a range of outback and rural health programs.

Being able to count on your regular, ongoing support allows us to buy vital medical equipment, invest in infrastructure at our bases and purchase/ fit-out aircraft facilities to ensure we deliver life-saving care now and in the future.

Tell me about the RFDS Support Crew?

At RFDS, we lovingly call our kind-hearted monthly donors our ‘Support Crew’, as they are supporting our crews of doctors, nurses and pilots on every flight. Helping to provide a life-saving service can only happen thanks to the generosity of helpful people like you. When you join the Support Crew with a monthly donation, we will send you:

> A welcome pack
> Bi-annual magazine showing you the impact you’ve made
> Exclusive member stickers
> Special behind the scenes access
> Invitation to special events and more!

Your nominated account or credit card will be debited each month on the 1st. At the end of the financial year, we will send a tax receipt with all your donations (donations over $2 are tax-deductible)

What methods of payments can I use?

You can make your donation using Visa and Mastercard. We also accept one-off donations by Paypal and if you’d prefer to set up a monthly donation via direct debit, please contact our Supporter Care team 07 3852 7515.

Will I get a receipt?

Yes, you will receive an email receipt immediately after donating and if you make a monthly gift you will receive a tax receipt in the post every year.

Can I get a receipt resent to me?

Yes you certainly can. Please email your details to [email protected], or call 07 3852 7515 and our Supporter Care team will organise this for you.

How do I reduce or increase my monthly donation?

This can be arranged with a quick call to our Supporter Care team on 07 3852 7515.

Can I put my donation on hold for a few months?

Yes of course, we can organise a payment holiday for up to three months. Please contact our Supporter Care team by email [email protected], or phone 07 3852 7515 and we can arrange this for you.

How do I cancel my regular monthly donation?

Please give our Supporter Care team a call 07 3852 7515. Alternatively email your details to [email protected] and we can give you a call.

Direct Debit Agreement

Please view the Direct Debit Agreement here.

The finest care, to the furthest corners

As someone who understands why the RFDS is needed, and who advocates for the health of others through their support, we thank you. On the below live flight map, you’ll see every Flying Doctor aircraft that’s on its way to help someone right this very moment. Thank you for choosing to care about the patients living or travelling in remote Australia.

Flight Tracker courtesy of FlightAware.com

Every two minutes, someone needs the Royal Flying Doctor Service

Medical chests located across rural and remote Australia, supported by 24/7 telehealth services and emergency evacuations.

2,370

Primary health care clinics delivered every day, providing medical care, immunisations, health education, mental health and dental health care services.

65

Australians are assisted by the RFDS every year through clinics, aeromedical transports and telehealth consultations.

387,300

Thanks to you

With your support, we provide emergency aeromedical retrievals and primary health care services to more than 240 people every day across Queensland.

Your support will mean that every Queenslander, whether they’re on a remote outback station, or in one of our regional cities, will have access to medical aid, emergency services and other vital health care services.

Join our dedicated team of monthly donors and provide ongoing vital support.